Warranties

 

A great way to buy with confidence is to look at the warranty your supplier will offer. The Solergy 7 Year Warranty applies to design and workmanship along with DC circuit breakers, isolators and cables across all of our systems. All SMA Inverter systems come with a 5 Year Solar Inverter Warranty, which can be extended to 10 years for a small fee. Also our Sungrow Inverter systems come with a 10 Year Solar Inverter warranty.

 

The Local Touch

If something goes wrong with your Solergy installed solar system, we will make every effort to get you back up and running straight away! With Solergy, after an installation, it is not the end of our relationship. It is only the beginning.

 

Majority of Other Solar Providers' Warranties

Firstly, you may need to call out an electrical to diagnose the source of the problem. You then may need to make numerous phone calls to the hardware manufacturer to organise repair or replacement of your faulty part. Dependent upon the manufacturer and its warranties, you may also have to PAY for the cost of re-installation of the new part.

And to top it off, you will end up having multiple tradepeople to fix the one issue.

 

Who has time for the hassle and run around? We do. Solergy have an CEC Accredited installer, electrican and designer that will look after the whole warranty claim. From diagnosing the problem, repairing, replacing and making the claim.

 

Solergy make the process simple and hassle free!

What are STCs or the Solar Rabate?

Small-scale Technology Certificates or STCs are similar to the now superseded, Renewable Energy Certificates or RECs, having replaced them on 1 January 2011. Both concepts are not something that most people are familar with when they buy a solar power system and can be confusing. That's why at Solergy, we make it simple for you, by managing all your paperwork and deductions so all you need to think about is the final price.

 

STCs are simply a means for applying a rebate or discount on your final price of your solar system. Your the amount of the rebate applied will depend on how many STCs the system you are purchasing, qualifies for.

 

Think of an STC as a currency where one megawatt hour of power equals one STC. Each of our solar system has an STC value depending on how much power it generates. This value is what determines the price discount.

 

When you buy a solar power system through us, we take into account the value of the system's STCs and reduce the prive of your system accordingly.

Don't worry, you won't have to work this out because we do it all for you - making the whole process simple, confusion and stress free.

With its genesis in Australia and foot print across the world, Clenergy has grown from being a boutique solar solutions provider in to a passionate, globally renowned renewable energy company providing quality and innovation and delivering a wide range of solutions to the industry. Clenergy's mounting systems are industry benchmarks, our large scale inverters are leading edge.

 

Phono Solar Technology Co., Ltd., was founded by SUMEC Group Corporation (SUMEC GROUP), a member of the China National Machinery Industry Corporation (SINOMACH). We started our renewable energy business in 2004. Phono is now one of the leading manufacturers in the Solar Industry.

 

Rating Manufacturers as Tier 1, Tier 2 and Tier 3. Tier 1 being the highest rating and what you should be purchasing.

 

To become a Tier 1 Manufacturer,

they have to tick all of the following

criteria -

 

  • Volume – How many solar panels they sell each year.

  • Vertical Integration – Manufacturer controlling their supply line from silicone cells to the final panel product.

  • Quality Control Systems – Procedures a manufacturer has in place to ensure premium quality products every time.

  • Research and Development – How much they spend in R&D

  • Warranty – Process to attain warranty, do they have a local service office in the country of purchase

  • Risk Diversification – Arguably the most important. Manufacturers having a risk diversified manufacturing portfolio, compared to solar manufacturers only making solar panels. Without diversification, can lead to the company going bankrupt or insolvent.

  • Financial Stability - how prosperous the company is, risk of going bankrupt or insolvent.

Our Products

 

But in reality, in the short term your solar panels might perform great in the first 6 months of being installed but when they are in the harsh Australian climate they quickly deteriorate if you are not using quality panels. This is known as potential induced degredation. At Solergy, we believe QUALITY MATTERS, and strive to provide only high quality products and service on EVERY installation, no matter how big or small.

 

Why are some Solar Systems more expensive than others?

The answer is simple. Quality.

Solar Power components are manufactured and built all over the world. Which means they do vary in price, quality and performance. Just like every other product in the world.

 

So how do you know if your are buying well or buying a sales pitch?

A quality Solar System will last longer than its warranty period and will at least produce the rated power output, if not more, than specified in the testing conditions.

It is interesting to note that the solar industry, internationally and in Australia have such difficulty when determining what makes a great solar panel. The most recent way to judge a solar panel or the manufacturer of the panel, has been defined as the "tiering system".

Fronius is now the leading global Photovoltaic inverter manufacturer in the world, in both residential and commercial systems, including battery storage solutions. Founded back in 1945, Günter Fronius was repairing electrical appliances and he built his first charger using 50 Hz technology. By 1992, Fronius opened their Solar Energy section and developed their first Grid Connect Solar Inverter in 1995. 

 

As a leading global specialist for photovoltaic system technology, SMA is setting the standards today for the decentralized and renewable energy supply of tomorrow. SMA is the leading designer and manufacturer of the the solar markets leading inverters.

ABB is a global leader in power and automation technologies that enable utility and industry customers to improve their performance while lowering environmental impact.

Founded in 1997 by Dr. Renxian Cao, Sungrow has become one of the leading manufacturers in the world PV inverter industry,

with over 1500MW installation capacity globally, of which 400MW is installed in Europe, Sungrow is the largest PV inverter manufacturer of Asia.

SOLAR POWER IN ALICE SPRINGS & THE NORTHERN TERRITORY

What is the maximum size PV Array I can install?

Single Phase Power Connection:             6.6kW 

Three Phase Power Connection:             7kW

 

If you wish to install anything larger than the above mentioned automatically approved sizes, you must seek approval through Power&Water via an application.

The Process

Once you have made a decision on what system you prefer there is a process that needs to be followed.

 

Engage a solar installer - 

Solergy, as your installer, will hand deliver your PV Application to the Power&Water office. Once the PWC office has received this, they will review the system to be installed and request your connection fee invoice to be created and sent to you.

Stages:

  • PV Application is submitted to PWC Office by Solergy

  • PWC Office will create an invoice to be sent to you

  • Solergy will complete your PV System installation

  • A new meter and PV System Connection appointment is arranged with PWC (this can vary from 4 - 6 weeks and is out of Solergy's control).

 

What Power and Water costs are involved?

The solar PV fee covers the cost of your special

metering requirements and a new connection.

 

Your fees may vary depending on your metering point setup and if additional inspections are required, ie the callout of a Power and Water crew to attend your property:

 

Single Phase Meter: $564.00

Three Phase Meter:  $763.00

The above fees are current as at 1 July 2017.

 

For more information visit the

Power Water website:

https://www.powerwater.com.au/customers/save/

photovoltaic_pv_solar_systems

 

DO YOU HAVE A QUESTION?

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SOLERGY

3/13 Whittaker Street, Alice Springs NT 0870

PO Box. 694, Alice Springs NT 0871

0439 834 772  |  0439 180 199

jcowham@solergy.com.au  |  acowham@solergy.com.au

SHOWROOM HOURS

MON - TUES

10.00AM - 2.00PM

THURS

10.00AM - 2.00PM

LICENCE & ACCREDIATION

C2968 NT

ABN: 21 146 342 501 |  ACN: 146 342 501

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