Updated: Sep 10
As the proud owner of a solar system, you've taken a significant step towards reducing your carbon footprint and cutting down on energy costs. However, ensuring that your investment continues to perform optimally requires more than just the initial installation. Just like a well-maintained car, your solar system needs regular check-ups and care to keep it running smoothly. That's where Solar After Care comes into play, offering a subscription-based service designed to maintain and safeguard your solar or solar and battery system.
Solar After Care vs. Installation Warranty: What's the Difference?
When it comes to safeguarding your solar investment, it's essential to understand the distinctions between Solar After
Care and the installation warranty.
Solar After Care includes:
✔ Warranty replacement labour cost.
✔ Callouts for system issues.
✔ Health checks to ensure peak performance.
✔ System performance checks.
✔ Product warranty diagnosis.
✔ Technical support.
Installation Warranty includes:
✔ Installation free from defects.
✔ Workmanship quality.
While both warranties cover installation defects and workmanship, Solar After Care goes the extra mile by addressing the ongoing needs of your solar or solar and battery system.
Frequently Asked Questions
Q: Doesn't my solar system product warranty cover service work?
A: No, the solar system product warranty only covers the products themselves. It does not include the labour required to diagnose and resolve issues or faults in your solar system.
Q: Doesn't the installation warranty cover service work?
A: No, the installation warranty exclusively covers the installation of the system components, including defects or non-compliances. It does not extend to issues like inverter shutdowns due to high network voltages or faults in your existing electrical system.
Q: If I get a solar system or solar and battery system, do I get unlimited technical support and callouts for the life of the system?
A: No, the labour component of your initial installation quote covers the cost of installation, not future servicing. Ongoing support and callouts require a separate service like Solar After Care.
Q: Do I need to service my solar system?
A: Yes, regular maintenance is crucial to preserving your solar system's efficiency and warranty. Neglecting maintenance could void your warranty. Learn more about solar system maintenance from the Clean Energy Regulator: Solar Panel System Maintenance.
Q: How often should I service my solar/battery system?
A: We recommend conducting annual health checks on your solar/battery system. Regular servicing reduces the risk of product failure and ensures your system operates at its best.
Investing in Solar After Care is an investment in the longevity and performance of your solar or solar and battery system.
With our comprehensive maintenance and support services, you can enjoy peace of mind knowing that your green energy source will continue to power your home efficiently. Don't wait; start caring for your solar investment today!